FAQs
Product Info 🌱
We don’t sell everywhere—just where it counts. You can find OYO at oyoskincare.com and now on Amazon too 💖 Your fave routine’s officially easier to shop (and still the real deal). ✨
That’s easy. Just like you have a routine for your hair and face, your intimate skin deserves the same love. Most products out there? Let’s just say the ingredient lists don’t always put your skin first. Ingrowns, bumps, and irritation need more than a "quick hack" With our easy-to-follow, skin-first routines, you can stay consistent and help reduce the appearance of common skin issues.
You’ll start seeing changes in about a month for ingrowns, bumps, or dark spots with regular use. Because everyone’s skin is different, we offer a 30-day money-back guarantee. If you’re not seeing the magic, our support team is here to assist!
Yes today, and yes ALWAYS! We make products that work on every skin type and shade, no matter your skin color or hair type. From managing dark spots with our 'Dark Spots Out' serum to ensuring even the most sensitive skin can benefit from our formulations, we are for the girlies through and through.
We keep our fomulations simple with ingredients thoughtfully chosen for intimate skin. No phthalates, parabens, sulfates, silicones, cortisones, or artificial dyes, just the good stuff.
Our products are good to go for three years unopened. Once opened, they're effective for 6-12 months. Store them properly to ensure they perform their best for as long as possible.
It’s your lucky day because we have a quick 1-minute quiz to help you find your personalized OYO routine.
Yes! Our 'Dark Spots Out' serum and 'Scars Be Gone' lotion are specially formulated to reduce the appearance of dark spots and scars. They hydrate your skin while evening out your tone. Stick with them, and you should see results in 4 to 8 weeks.
Absolutely! ✨ We use natural, vegan ingredients in all our products, and they’re 100% approved by UK legislators. Our 3-step routine is fully gynecologist-approved, and our best-selling hair removal cream ‘Bye Bye Bush’ is dermatologically tested. You can always trust that your skin is in safe, loving hands with OYO! 💖
Nope, never have been, never will be. Our products are all about kindness, not just to your skin but to all creatures.
While most OYO products have a subtle natural scent, “Bye Bye Bush” has a light aloe and cucumber-inspired scent. Like all hair removal creams, there is a natural smell during use, but it rinses away easily.
While our products are gentle, we recommend checking with your healthcare provider during pregnancy and breastfeeding to be absolutely safe.
Yes, you can use Bye Bye Bush on areas like the legs, underarms, and stomach. It is designed for external use only, so avoid using it on the face or more sensitive internal areas.
Avoid using on inflamed or irritated skin, and always do a patch test 24 hours before treating a new area. If you feel burning or strong irritation, remove immediately.
Good question! You can use Bye Bye Bush on external areas of the intimate region where there is hair, like the bikini line. Avoid applying it to more sensitive internal areas, including the labia and inside the vagina.
Always patch test 24 hours before use and avoid applying on irritated or inflamed skin. If you feel burning or strong irritation, remove immediately.
Bye Bye Bush works best on hair that has a little length to it (about a quarter-inch is ideal), so the cream can fully coat and break it down. If the hair is very short, it may not remove as easily, so a bit of regrowth helps you get smoother results.
Bye Bye Bush is formulated for intimate areas, but very sensitive skin can react differently. We always recommend doing a patch test 24 hours before use.
Avoid applying to broken or irritated skin. If you feel burning or strong irritation, remove immediately and rinse thoroughly.
If your skin is highly sensitive or you are unsure, it’s best to check with a professional before using.
Bye Bye Bush is not recommended if you are diabetic or elderly.
How-To Hacks 🛁
- Step 1: In a warm shower, apply a small amount of our cleansing butter to intimate areas.
- Step 2: Gently massage in circular motions, savoring the natural essence.
- Step 3: Rinse thoroughly and enjoy daily for consistently soft, calm skin.
- Step 1: Apply 2-3 pumps of 'Ingrowns Out' to your bikini area (skin must be dry for effective exfoliation)
- Step 2: Massage gently, focusing on troubled spots, and relish the natural magic.
- Step 3: Rinse well. For shavers, use a day prior to shaving; waxers, apply a day before for a smoother experience.
- Step 1: Roll onto clean, dry skin, focusing on ingrowns or irritated areas.
- Step 2: Massage gently—let the oils melt in, working their magic beneath the surface.
- Step 3: Give your skin a moment to breathe. No rinsing, no harsh scrubbing, just soft, liberated skin that feels as good as it looks.
Warning: Avoid using on sensitive or inflamed skin. If you feel burning or strong irritation, remove immediately ⚠️
- Step 1: Ensure your skin is dry and clean. Do a patch test 24 hours before on the area you plan to treat (bikini line or underarms). If no irritation occurs, you’re ready to use.
- Step 2: Spread 'Bye Bye Bush' in an even, thick layer with the spatula. Do not rub it in. Leave for 5 minutes, then check a small area. If the hair removes easily, rinse off. If not, leave a little longer, but do not exceed 10 minutes.
- Step 3: Remove the cream with the spatula, rinse thoroughly with cool water, and pat dry. Some redness straight after is normal and fades fast. Finish with Keep It Fresh to calm the skin.
- Step1:Ensure your pubic area is clean post-grooming.
- Step 2: Hold the bottle about 6 inches away and spritz 2-3 pumps on your pubic skin. (Remember, not too close to your most sensitive spots.)
- Step3: Let the mist settle and feel your skin thank you.
- Step 1: Wet the area you want to shave (warm water is best) to soften the hair.
- Step 2: Apply a small amount of the cream; a little goes a long way.
- Step 3: Shave in the direction of hair growth.
- Step 4: Rinse off and pat dry. Follow up with 'The Final Touch' oil for extra hydration.
- Step 1: Scoop a little balm onto clean, dry skin, just enough to let the richness melt in.
- Step 2: Massage gently, letting the shea and mango butter sink in and soothe.
- Step 3: Take a moment. Breathe it in. No rinsing, no waiting, just soft, comforted skin, ready for whatever comes next.
- Step 1: Cleanse and dry the target area.
- Step 2: Apply a small amount to dark spots.
- Step 3: Rub gently and allow the skin to absorb.
- Step 4: Use daily for best results
- Step 1: Cleanse the affected area with warm water; pat dry.
- Step 2: Gently massage a small amount of lotion into scars and stretch marks.
- Step 3: Allow it to absorb fully.
- Step 4: Apply twice daily for best healing and results.
- Step 1: Before bedtime, apply a few drops of 'The Final Touch' to your intimate area.
- Step 2: Massage gently, cherishing each touch.
- Step 3: Consider going commando, allowing your skin to breathe.
- Step 1: Make this part of your 2-3 times a week ritual for the best results.
- Step 2: Dampen the glove lightly before using it on your dry skin.
- Step 3: Glide it gently, focusing on areas prone to ingrown hairs.
Shipping and Delivery 📦
| Standard shipping (price) | Standard shipping (time) | Express shipping (price) | Express shipping (time) | |
|---|---|---|---|---|
| 🇬🇧 UK | £4.99 (FREE over £70+) | 2-3 days | £6.99 | 24h |
| 🇺🇸 US | $6.99 (FREE over $75) | 3-5 days | $12.99+ | 1-3 days |
| 🌏 INTL | Starts at $18 | 5-10 days |
*in business days, babes!
*we don't ship to Northern Ireland
Want some OYO love? You've got it! We ship to these fantastic places:
🇦🇺 Australia
🇦🇹 Austria
🇧🇪 Belgium
🇧🇬 Bulgaria
🇭🇷 Croatia
🇨🇿 Czechia
🇩🇰 Denmark
🇪🇪 Estonia
🇫🇮 Finland
🇫🇷 France
🇩🇪 Germany
🇬🇷 Greece
🇭🇺 Hungary
🇮🇸 Iceland
🇮🇪 Ireland
🇮🇹 Italy
🇯🇵 Japan
🇱🇻 Latvia
🇱🇮 Liechtenstein
🇱🇹 Lithuania
🇱🇺 Luxembourg
🇲🇹 Malta
🇳🇱 Netherlands
🇳🇿 New Zealand
🇳🇴 Norway
🇵🇱 Poland
🇵🇹 Portugal
🇷🇴 Romania
🇸🇬 Singapore
🇸🇰 Slovakia
🇸🇮 Slovenia
🇰🇷 South Korea
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇦🇪 United Arab Emirates
🇬🇧 United Kingdom (Northern Island excluded)
🇺🇸 United States of America
We’re so excited to receive your package. Once your order is on its way, we send a shipping confirmation email—inside you’ll find all the tracking details. If you can't seem to find it, no problem, Just send us an email ( [email protected]), and we'll sort you out.
They’re protective packaging made from plant-based materials (mainly cornstarch), not plastic.
They might look like styrofoam, but they’re completely different. They’re biodegradable, compostable, and designed to break down naturally without leaving waste behind.
You can dissolve them in water (they disappear in seconds), add them to compost, or dispose of them normally where they’ll still break down over time.
They’re non-toxic, safe to handle, and used to protect your order without compromising on sustainability.
Our Shipping Insurance gives you a little extra peace of mind. If your parcel is lost, damaged, or stolen, you can choose between a replacement or a full refund.
Didn't add Shipping Insurance? You're still covered. If your parcel is lost in transit, we'll happily send you a replacement.
Order Edits 🔄
We get it—sometimes things change! You have a 12-hour window after placing your order to request a cancellation. Simply email us at [email protected] with "Cancel Order" and your Order Number in the subject line.
BUT (and here’s the important part) 🛑—if our speedy warehouse team has already fulfilled your order, we won’t be able to cancel it, even if it’s within the 12 hours. If that happens, no worries! Once your order arrives, you're welcome to return it if you'd still like to cancel. Please note that the return shipping costs will be your responsibility.
We always recommend reaching out ASAP to increase your chances of a successful cancellation!
Your routine should move with you, never against you. If it’s time to pause, switch things up, or step away, here’s how to do it with ease:
1. Go to your account
Click the user icon in the top right corner of our website.
2. Log in
Use ShopPay or your email and password, whatever feels easiest.
3. Open your account page
You’ll be taken straight to your main account page.
4. Manage your subscription
Under Subscriptions: click to manage, pause, or cancel.
And if you need an extra hand, we’re always here for you! Just send an email to [email protected] 💞
If you've realized there's a little address mix-up, just send us a quick email at [email protected] with "Change Address" and your order number in the subject line. We'll take care of the rest.
Clicked the wrong items? While we can't directly modify orders, we're here to make it right! Simply reach out to us at [email protected] with "Cancel Order" and your order number in the subject line, and we'll assist you in canceling your current order so you can place a new one with your desired products.
Returns 🔄💔
We truly hope you love our products as much as we do. However, we understand that every skin type is unique, and sometimes a product might not be the perfect fit. That's why we offer a 30-day money-back guarantee. For more info, check our return & refund policy. ❤️
Typically, refunds take about 3-5 business days to process and make their way back to you. However, keep in mind that banks can sometimes be a bit unpredictable, so it's always good to give it a little extra time.
Oh no, that's not the OYO experience we aim for! If your order arrives damaged, don't stress. Simply take a quick photo of the damage, note down your order number, and send us an email at [email protected]. We'll get things sorted for you ASAP!